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Practice Management Series: Communication in the Work Place

About This Event

Our workplace can often be a stressful, sometimes unproductive and toxic environment. What matters is how we can work through them. Often this starts with having difficult workplace discussions. This lecture will help humble you in recognizing and addressing conflicts that can arise both personally and professionally. It will discuss the foundation of building blocks and confronting certain emotions. Participants will learn: The 5 parts that make up a conversation; Emotions and identity what they are and what they mean; Empathy what it means and what it can do for you; How to recognize and address work place conflicts.

Learning Objectives

  • The 5 parts that make up a conversation
  • Emotions and identity what they are and what they mean
  • Empathy what it means and what it can do for you
  • How to recognize and address work place conflicts.

Additional Event Information

Target Audience
Dental Professionals
Event Format
On-demand
CE Credits
1*
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