The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment by Sean Field
About This Event
Get your entire team on the same page by building their case presentation confidence and skill level with this in-depth treatment coordination training. This course focuses on how to easily increase your practice case acceptance rates by exploring the patient’s human nature when dental treatment is being presented to them in your office. Explored are: the five steps to treatment coordination; the psychology behind why a patient says yes or no to treatment; body language to look for that will give you clues about what the patient is thinking; body language to use during case presentation to influence the decision of the patient so they choose your office for their treatment needs; the colors that instill trust; the clinical close; the financial close; how not to judge a book by its cover; and your mental worth.
Learning Objectives
- Confidently close more of the comprehensive cases in their practice.
- Understand what body langue to look for in order to get insights into the patients mind during their decision-making process.
- Understand how to properly utilize the 5 steps to treatment coordination.
- Understand the importance of the practice management laws and 9/10's rule that are essential to running any dental office.
- Effectively communicate with the practices patients and be armed with the powerful verbiage that it takes to close large elective procedures.