Full court communication: Winning conflict resolution strategies for dental teams
About This Event
This course is designed to provide dental professionals with a comprehensive understanding of conflict resolution best practices, addressing the various types of conflicts that may arise in clinical settings. Topics include strategies for managing team disagreements, handling grievances effectively, and enhancing the patient experience. The skills acquired in this session will equip participants with the confidence and ability to resolve conflicts constructively, thereby fostering a positive environment for clinicians, teams, and patients alike.
**Learning Objectives:**
– Enhance participants’ conflict resolution skills to maintain a safe and supportive dental workplace.
– Develop effective strategies for resolving conflicts between team members and patients, addressing underlying issues collaboratively.
– Promote open communication and respect by applying proven conflict resolution methods in clinical settings.
– Empower dental professionals to confidently manage and resolve grievances, improving the overall patient and team experience.
Learning Objectives
- Enhance participants' conflict resolution skills to maintain a safe and supportive dental workplace.
- Develop effective strategies for resolving conflicts between team members and patients, addressing underlying issues collaboratively.
- Promote open communication and respect by applying proven conflict resolution methods in clinical settings.
- Empower dental professionals to confidently manage and resolve grievances, improving the overall patient and team experience.